1.4.9 Safe to install
URBTIX: Seamless Ticketing Experience for Hong Kong's Culture Enthusiasts
URBTIX offers a user-friendly platform for purchasing tickets to cultural events, though it could benefit from enhanced features and better customer support.
URBTIX (Urban Ticketing System) is a comprehensive ticketing platform that caters to both event organizers and the general public. It provides multiple purchasing options across Hong Kong, including physical outlets in various districts, self-service kiosks situated at select performance venues and major museums, as well as online transactions via a dedicated website, mobile app, and telephone services.
The recently launched URBTIX mobile app aims to enhance the ticket-buying experience by allowing users to conveniently make purchases directly from their smartphones. Registered members benefit from an array of personalized features, such as the ability to bookmark favorite events, receive email reminders for purchased tickets, manage and transfer e-tickets, and utilize biometric authentication options like fingerprint or face ID for secure log-in.
Developed by Tianjin Maoyan Weying Technology Co. Ltd. for the Leisure and Cultural Services Department (LCSD), the revamped URBTIX system has been operational since December 2022. It boasts an increased capacity to handle high demand for popular events and presents more efficient purchasing functionalities, including the support of various electronic payment methods, thereby catering to modern consumer needs.
Overview
URBTIX is a Freeware software in the category Home & Hobby developed by Leisure & Cultural Services Department, HKSARG.
The latest version of URBTIX is 1.4.9, released on 06/27/2025. It was initially added to our database on 12/18/2024.
URBTIX runs on the following operating systems: Android.
URBTIX has not been rated by our users yet.
Pros
- User-friendly interface that facilitates easy navigation and ticket purchasing.
- Supports multiple payment options, enhancing convenience for users.
- Offers a wide range of events, including concerts, theatre performances, and exhibitions.
- Provides real-time seat selection for a better ticketing experience.
- Option for e-tickets, which reduces the need for physical ticket collection.
- Regular updates and announcements for upcoming events, keeping users informed.
Cons
- Limited availability of some popular events, leading to quick sell-outs.
- Fee structure for service charges can be unclear or perceived as high by users.
- No mobile app version available, which could enhance user experience on mobile devices.
- Customer service response times can vary, causing frustration for users with issues.
- User account setup may require extensive information, which some users may find cumbersome.
Minh Ong
I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.
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